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FAQs2020-06-24T10:15:42+00:00
By whom are Ecotag Market orders shipped?2020-07-04T13:01:44+00:00

In Ecotag, every brand does its shipping by themselves, as a result, you could receive several parcels from different places.

In the majority of the cases, the brands send the products directly to you, however there are some companies that will trust in Ecotag by handing over the shipping process regarding the time and cost, in this case, you will receive a parcel coming from Ecotag.

What are the conditions to return a product?2020-07-04T13:08:39+00:00

If a product does not suit you, you have up to 15 days from the reception to return it free of charge, however it would apply if it has not been used or damaged, regardless of the product or brand. Returns are free of charge for orders made in metropolitan France.

 

 

What is the process to become a vendor in Ecotagmarket?2020-07-04T13:14:32+00:00

You are more than welcome to contact us in order to review the standards and best practices of production that you have to accomplish with your company. It would be super easy:

  • You can send an email to info@ecotagmarket.com
  • One person from our team will contact you and will demand some information relevant to us in order to take the decision
  • The expert team will deliberate about the advantages for you and for us to publish and promote the product in our marketplace
  • The decision will be communicated by the account manager for contract signature
  • Finally, you will receive the credentials to upload the products
  • Time for the process within 1-2 days

We are here to help you and grow together searching to reinforce the sustainable world and consumption 🙂

 

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